SUMMARY
Builds & Maintains Long-term account contracts with customers (Accounts Receivable). Supports standard operating procedures for Project Contracts to maintain proper insurance, contract documentation, invoicing and billing.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Customer Account Management
a. Set up Business to Business accounts for NET30 billing.
b. Run accounts receivable aging report and verify balances.
c. Print and mail/e-mail statements.
d. Call delinquent customers over 30 days.
e. Defer delinquent accounts to collection agency over 120 days.
f. Write off receivables approved by management.
g. Make any adjustments to customer accounts or credit memo as a result of necessary corrections, refunds, and others.
h. Post payments to proper invoice/accounts.
2. Payment Processing
a. Run credit card/check payments for walk in customers, customers calling in, or if tech having issues with processing.
b. Follow up on returned checks.
c. Make corrections to billing party if invoice is already in history (pdf only).
d. Credit/void charges in point of sale system (Payzer)
3. Contract Administration
a. Contract Documentation & Filing: Signed Contract w/ Terms of payment, W-9, COI, Licensing, Lien Waivers, Notary Requirements, etc.
b. Work with Service Manager, Salesman, and Call Center Manager to make sure proper documents are in place for projects.
4. Prepare deposits
5. Take care of postage (ordering supplies/stamps)
6. Other duties as requested by management.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Extensive quantitive and qualitative financial analysis
